Customer Reviews

Knowledgeable staff, very friendly and helpful

Lovely helpful staff. Got everything I needed

V helpful guy with good stock of plants and some unusual fish. Hubby loved the tortoise section.

I have been going here for years. The shop is well stocked and the staff are consistently great. Never a problem

A hidden gem. Went there today to get a few plants for my new pond. They were really helpful.

Superb, helpful staff and well kept clean tanks.

 Could not recommend enough!

We bought two beautiful baby axolotls from here. And the staff have gone above and beyond to help answer any of our questions.

Everything’s a good... read moreCould not recommend enough!

We bought two beautiful baby axolotls from here. And the staff have gone above and beyond to help answer any of our questions.

Everything’s a good price, and has some of the best starter tanks I’ve seen. As well constantly updating fish stock there’s always something new!

Can’t thank the staff here enough! read less

Went got some cold water snails very polite helpful can't wait to go back get more supplies thnx keep up the good work

Nice place. Friendly staff. Fair price for what I wanted 👍

Experienced staff and very helpful. Will use them again.

Love the place....very friendly & good advice on everything

Great place, with knowledgeable staff. Took in some turtles we rescued from being dumped In the canal.

You can stop with negative comments these guys had everything I needed when I needed it where everyone else was full of it getting delivered Tomorrow nonsense , James... read moreYou can stop with negative comments these guys had everything I needed when I needed it where everyone else was full of it getting delivered Tomorrow nonsense , James has always helped me with his honest advice and I trust them totally with my fish , community tank looks amazing now because of these guys many thanks Adam read less

Great service, advice and customer care

Bought 6 tropical fish and a Fluval Filter. They are all working (swimming) wonderfully and buying them was very easy and quick. I asked questions about compatibility of different fish... read moreBought 6 tropical fish and a Fluval Filter. They are all working (swimming) wonderfully and buying them was very easy and quick. I asked questions about compatibility of different fish and requested male and female pairings - both of my requests were fulfilled. Overall a lovely experience! read less

Really appreciate the lengths gone to keep customers and staff safe and socially distanced while still providing amazing service. Can't recommend highly enough!

 I bought 8 gold fish (a mixture of shubunkins, comets, buttercup and ordinary gold fish) during lockdown. They were delivered safely and professionally for their well-being and ours. They... read moreI bought 8 gold fish (a mixture of shubunkins, comets, buttercup and ordinary gold fish) during lockdown. They were delivered safely and professionally for their well-being and ours. They settled quickly in our garden pond and I am absolutely thrilled with and by them. They are thriving and I am sure they are happy, as we have loads of babies swimming around too. I paid £45 for 8 and they are just an exceptional quality; beautifully marked, good-sized and really healthy. I couldn't be happier. Thank you so much for your advice, service and wonderful fish. read less

Really friendly service, helpful and well-informed, fully recommend

Excellent Service. Socially distanced with staff wearing masks and gloves. Highly recommended.

Knowledgeable and good value for money

 fantastic service great knowledge in normal times great shop to browse , excellent customer service , cant thank them enough for supplying this service during extra ordinary times

 fantastic safe drive in contactless service, really helpful in getting my pond set up which has been a god- send to pass the time in the current situation - can't... read morefantastic safe drive in contactless service, really helpful in getting my pond set up which has been a god- send to pass the time in the current situation - can't recommend them enough looking forward to going in properly once restrictions are lifted read less

 Really friendly staff lots of free expert advice and great home delivery service provided will definitely be shopping here again

 I can't recommend this place enough, super polite, helpful and the contact less delivery service is the best and promt.
Thank you so much

 Excellent drive in service thankyou

Good for tropical fish and tank accessories.

 great service. great animal welfare. recently added little Lucy to our family and she is wonderful

 Got some cherry shrimps. Great service and advice

Very friendly and knowledgeable staff

Great selection of fish and anything else you may need with friendly informative advice too

Do you still do koi fish at this time of year?

Excellent great service & the owner doesn't mind answering questions & explaining things ,which is great

 Great staff, very welcoming and informative. If you have an idea of what you want and it's not in stock they will arrange to get it for you. Fantastic.

Very friendly and welcoming staff. Not the biggest selection of fish or tanks but was informed that if there was anything in particular I wanted they would get it for me.

 Couldn't recommend enough ! Been so helpful with me setting up my first bio orb when I didn't have a clue what I was doing . 10/10 friendly and helpful... read moreCouldn't recommend enough ! Been so helpful with me setting up my first bio orb when I didn't have a clue what I was doing . 10/10 friendly and helpful service thank you so much ! I will be definitely recommending you . read less

 Excellent selection of fish and everything that you need!! Would definitely recommend and will definitely be going again!!