Customer Reviews

Do you still do koi fish at this time of year?

Excellent great service & the owner doesn't mind answering questions & explaining things ,which is great

 Great staff, very welcoming and informative. If you have an idea of what you want and it's not in stock they will arrange to get it for you. Fantastic.

Very friendly and welcoming staff. Not the biggest selection of fish or tanks but was informed that if there was anything in particular I wanted they would get it for me.

 Couldn't recommend enough ! Been so helpful with me setting up my first bio orb when I didn't have a clue what I was doing . 10/10 friendly and helpful... read moreCouldn't recommend enough ! Been so helpful with me setting up my first bio orb when I didn't have a clue what I was doing . 10/10 friendly and helpful service thank you so much ! I will be definitely recommending you . read less

 Excellent selection of fish and everything that you need!! Would definitely recommend and will definitely be going again!!

Very helpful and full of knowledge.

Very helpful and full of knowledge.

love this place I used to keep many many tropical fish years ago and used to use this shop and the sister shop for my fish and supplies ive now... read morelove this place I used to keep many many tropical fish years ago and used to use this shop and the sister shop for my fish and supplies ive now set up a pond and i re visited this shop after a good few years away from the hobby and its still the same high quality well looked after stock plenty of choice and great staff the Japanese koi are unbelievable so much so I've got 6 in my pond now with more to buy I just wish there was a couple more varients if you want quality here's the place to go see you again soon read less

 Wonderfully helpful and knowledgable staff. Very friendly and would recommend to anybody... : )

 I have bought all my fish from them for years and I will not go anywhere else great customer service friendly staff had no problems with the shop would highly recommend

Great service, wide selection of healthy fish and foods, along with friendly approachable knowledgeable staff

Great service, wide selection of healthy fish and foods, along with friendly approachable knowledgeable staff

Brilliant place and very helpful and very friendly and dive good advice on the fish and reptiles and gave me good advice on the sturgeon will be back in March

 Super helpful staff, great store. Helped me get my dream tank and everything I need to get it up and running. Will certainly be going back for fish and plants... read moreSuper helpful staff, great store. Helped me get my dream tank and everything I need to get it up and running. Will certainly be going back for fish and plants and everything else read less

 Friendly and knowledgeable staff, with a great stock of healthy fish. Do NOT be put off by the "rustic" look of the place. Give it a try!

First choice for tropical fish on the Fylde Coast, really clever staff with an abundance of knowledge.

Very helpful nothing too much trouble restarting keeping tropical fish after a few year's break my daughter wants to start up her own tank so hopefully will be visiting here... read moreVery helpful nothing too much trouble restarting keeping tropical fish after a few year's break my daughter wants to start up her own tank so hopefully will be visiting here for everything for the next few year's again read less

Always excellent service. I have dealt with James throughout my pond project and he always been helpful and approachable.

A great selection of products and fish, backed up with friendly service and a wealth of knowledge.

love it here the customer service is brilliant answered any off my question and helped me out as much as they could cheers guys

A great place to buy live fish, pond and aquarium accessories. Friendly and helpful staff and lots of free parking with wheelchair access.

Very helpful and knowledgeable staff. Plenty of free parking and wheelchair accessible.

Great place.
Staff were very helpful.
They have great choice for all your aquarium needs.
I've used this shop for many years.

What a great little place, staff are very helpful and knowledgeable and there's lots of interesting fish in there. They've got all you'd need to set up an aquarium too... read moreWhat a great little place, staff are very helpful and knowledgeable and there's lots of interesting fish in there. They've got all you'd need to set up an aquarium too - would recommend. read less

Thank you to all the staff that are so helpful we are so happy with are new tortoise Mr t he is loving his new home and settled in very well

Friendly helpful staff with lots of parking right outside the shop

Great shop and very helpful after sales - my lovely tortoises came with advice, super set up and proper paperwork.

I purchased an OASE proficlear filter from fylde water gardens late last year. The filter itself is amazing! I never have to touch it as it is self cleaning. This... read moreI purchased an OASE proficlear filter from fylde water gardens late last year. The filter itself is amazing! I never have to touch it as it is self cleaning. This is the first shop I found that had it in stock and the staff actually knew what they were talking about. Great customer service is a rare commodity these days. read less

What a hidden gem! Huge selection of goods and everything I needed was as cheap as online. The staff were really helpful and didn't rush me. I will definitely be returning!

Superb staff very helpful spent time with us to help us under stand what we needed to do. Very knowledgeable people and have a pure passion for aqua life. I... read moreSuperb staff very helpful spent time with us to help us under stand what we needed to do. Very knowledgeable people and have a pure passion for aqua life. I would highly recommend shopping here for all your aquatic needs they help with every aspect of fish life.

I felt valued as a customer and not treated like they just wanted a sale.

THANK YOU read less

A fantastic store with a large selection of pet care accessories . Plenty of fish and other types of animals prices very reasonable excellent customer service provided . Would highly... read moreA fantastic store with a large selection of pet care accessories . Plenty of fish and other types of animals prices very reasonable excellent customer service provided . Would highly recommend and will visit again. read less

Great place very friendly helpful staff who go the extra mile to make sure you have a great experience

Visited today and throughly enjoyed looking around on what the shop had to offer . Very friendly staff and lovely fish and animals, will definitely be visiting again to purchase... read moreVisited today and throughly enjoyed looking around on what the shop had to offer . Very friendly staff and lovely fish and animals, will definitely be visiting again to purchase things for when I get a bearded dragon thank you for brilliant service 🙂 read less

Visited today and throughly enjoyed looking around on what the shop had to offer . Very friendly staff and lovely fish and animals, will definitely be visiting again to purchase... read moreVisited today and throughly enjoyed looking around on what the shop had to offer . Very friendly staff and lovely fish and animals, will definitely be visiting again to purchase things for when I get a bearded dragon thank you for brilliant service 🙂 read less

Visited today and throughly enjoyed looking around on what the shop had to offer . Very friendly staff and lovely fish and animals, will definitely be visiting again to purchase... read moreVisited today and throughly enjoyed looking around on what the shop had to offer . Very friendly staff and lovely fish and animals, will definitely be visiting again to purchase things for when I get a bearded dragon thank you for brilliant service 🙂 read less